Your job is to build a room people can walk into. That is most of hospitality.
It is not only preparing a space. It is preparing your heart and thinking about how people feel when they first walk in. Ask one question before every group night: what is the person on the other side of this experience feeling?
Hospitality is not a production and it is not entertainment. Start with a clean bathroom and go from there.
1 Peter 4:8-9
Above all, love each other deeply… Offer hospitality without grumbling.
Romans 12:9-13
Love must be sincere… Practice hospitality.
Tangible hospitality
- Send a clear invite. Time, location, buzzer number, and what to bring. Tell them you will see them there, so they arrive expecting connection.
- Meet ahead when possible. A quick coffee or a hello at church before group means a new person walks in already knowing someone.
- Expect guests. Set out an extra chair and a little more food. Show with your actions that you are ready for someone new.
- Prepare the space. Remove distractions, test the tech, and arrange the seating so people can see each other’s faces. A clean, comfortable space goes a long way.
- Arrive early. Be ready 15 minutes before. Greet people yourself and use that extra time for one on one connection.
- Be the host. Know who is coming, connect people to each other, and protect the environment so everyone feels safe to share.
Intangible hospitality
- Eye contact and a smile. Small things. They read as warmth and attention.
- Bring positive energy. Your mood sets the tone. Show real interest in each person.
- Engage personally. Notice what people share, and follow up later with a text or a word of encouragement.
- Get the group involved. Ask your members to greet and connect with newcomers. It lands differently when the whole group does it.
- Invest and invite. Help your group think about who in their everyday life they could be inviting in.
- Pray for your guests. Before and after group, ask God to use your room to help people feel seen and loved.
Sit with this
What small changes can you make to create a more welcoming environment in your group?
From the 2025 Better Together Conference workbook, page 9.